The Trip Planning Process

We take a collaborative approach by using Virtuoso process.
At The Departure our job is to listen to your preferences & curate an adventure that's tailored to you!



MacKenzie will set up a phone call to better learn about any special needs or requests, your budget range and any other considerations. Your dream trip takes collaboration, which makes this a crucial step!

At this time, there will be a fee to begin the planning process:​

  • $200 for trip planning, up to 7 days & up to 4 people

*other fees will apply should you choose Virtuoso Air Desk to book your airfare

*for any trips planned after May 1, 2020, canceling your trip due to COVID-19 will result is a $200 cancellation fee for a highly curated, planned trip



Now the fun part begins! MacKenzie will start researching and creating a unique itinerary for your getaway including all your wish list items. Once a ‘rough-draft’ proposal itinerary is ready, we will review it together and tailor it from there.


Reserve &


Once the itinerary is finalized, The Departure will begin confirming and securing reservations.  MacKenzie will work on finalizing amenities that may be offered at your destination. 


Types of amenities you can expect to receive at our partner hotels, as shown below:


  • $100 resort or spa credit

  • Free daily breakfast

  • Upgraded room, subject to availability

  • Early check in/late check out, subject to availability


Enjoy Your


While you are on your vacation, The Departure will behind the scenes ensuring everything is running smoothly. If you have any questions during your trip or want to send me pictures, always get in touch!



Once you return, MacKenzie will follow up to hear about your trip. Any feedback you have is welcomed. And if you enjoyed your trip, a referral to friends, family or co-workers is very appreciated!

©2020 The Departure, an independent affiliate of Gifted Travel Network, a Virtuoso Member Agency

FL Seller of Travel Reg. No. ST39093 | CA Seller of Travel Reg #2113317-40 | WA # 603308394